Our policy sets out the manner in which we collect and use Personal information that is collected in conducting our business.
It also explains how our customers may access and amend this information held by us on their behalf.
All personal information is protected under recent amendments to the Privacy Act 1988 (the act).
Liability
Whilst A F Palmer (Removalist) Sth Qld Pty Ltd is committed to policies that protect the rights of individuals to privacy we will not accept liability for loss or damage resulting from the disclosure of information provided to A F. Palmer (Removalist) Sth Qld Pty Ltd.
Collection
We may collect personal information from you when performing our services.
This includes collection via our website in the form of applying for a quotation online, any of our printed forms or asking questions and recording details relating to our services.
We will only collect the information required in the normal course of business and at all times this collection will be visible and obvious to the individual. We will not collect information without the consent of the individual.
All records will be kept in secure premises and will not be passed on to a third party without your consent unless specified by law.
Use and disclosure
All personal information that has been disclosed to us will not be used for any other purpose other than providing our services.
Personal information will not be disclosed about any individual unless required to do so by law.
No personal information will be used for direct marketing nor will it be copied for any other use.
Any contractor used by us must agree and be bound by the requirements of the Privacy act.
Personal information may be disclosed to avoid an imminent threat to a person’s life or public safety.
Palmers may use this information to create mailing lists so that we may make customers aware of any new services that they could benefit from.
Retention
We will retain information collected on its customers in the course of our business for the normal statutory period. This also will ensure that in the event of any issue arising to a particular transaction all relevant information is available.
Quality
All reasonable steps will be taken to ensure that all records collected are correct and up to date. Where any individual believes that the stored information is or may be incorrect they should contact our Privacy Officer.
Security
All employees and contractors will perform their duties in a manner that is consistent with our responsibilities in relation to privacy. All records will only be available by authorized employees and stored in a secure facility.
Access
If access to any individual personal information is required then that person must request us to provide such information in writing or by e-mail. Such request must be provided to our Privacy Officer
Openness
Our Privacy Officer will be the first point of contact for all inquires on privacy issues and should be directed to our privacy officer.
Privacy Officer
A F Palmer ( Removalist) Sth Qld Pty
Ltd
P O Box 222
Goodna, Qld 4300
Telephone: 07 3271 2277
Fax: 07 3271 2067